Booking information

Cancellation Policy - WINTER SEASON
Private courses:

  • Should local or personal travel restrictions (such as quarantine or entry ban to Austria) arise due to the Covid 19 situation: Free cancellation up to the agreed start of the rental or lesson
  • Up to 15 days before the agreed start of lessons: no costs
  • From 14 days before the agreed start of the course: 100% of the booked services
  • Due to the COVID-19 situation, we reserve the right to cancel the booking at any time
Rental:
  • Up to the agreed rental start date: no charge.
  • Due to the COVID-19 situation, we reserve the right to cancel the booking at any time

General note:
Refunds of any kind (e.g. cash or voucher) may take up to 30 days to process from the date of cancellation.
Third Party Bookings: For guests who have booked through a travel agent, online booking platform or other third party, please contact your booking provider directly to cancel or reschedule a reservation.

Deposit - WINTER SEASON
Private courses:

  • Deposit 100% at time of booking
  • by bank transfer IBAN: AT73 3505 2000 0002 5510 SWIFT-BIC: RVSAAT 2S052
  • Changes free of charge (subject to availability and any price differences)
Rental:
  • No deposit required - payment on spot
  • Changes free of charge (subject to availability and any price differences)

Information about your booking
  • Multiple teacher changes possible due to the flexible organization
  • We do not accept any liability for accidents that occur during or before ski lessons. Accident and liability insurance is the responsibility of the course participants
  • Refunds due to injury or illness only with medical confirmation. Only unused days (difference) will be refunded.
  • Course cancellations due to weather-related influences (force majeure) will not be reimbursed. Private courses take place in all weathers.
  • The course ticket is not transferable
  • Unused course days expire
  • The course days are to be consumed one after the other
  • The lift ticket is not included in the price

Changes and misprints reserved!
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